Public Safety Signal Boosters: Reliable Two-Way Radio

Questions Our Customers Often Ask

Why would I need a two-way radio amplification system?

These are designed for buildings which have failed mandatory inspection to obtain a Certificate of Occupancy. The inspection requirements vary by jurisdiction, but according to international law, certain levels of radio communication are expected for use by first responders. These BDAs increase the propagation of necessary radio signal within your building.

Do I need a two-way radio amplification system in my building in order to get a Certificate of Occupancy?

Not necessarily. The only way to know the answer is to have your building tested. Codes merely require adequate two-way radio clarity and coverage. If your building has sufficient clarity and coverage to meet your local code, you do not need a system.

We have a cellular signal booster in our building supporting the 700MHz and 800MHz bands. Will it provide coverage for two-way radio or FirstNet frequencies?

Unfortunately, no. Cellular boosters are only FCC approved to rebroadcast the cellular carriers’ frequencies. Two-way radio or FirstNet are not supported. However, depending on your local codes, you may be able to add two-way or FirstNet coverage to your existing cable and antenna infrastructure.

Are there any device number restrictions on your systems?

The number of devices can make use of the better cell signal provided by our system depends on the power of the booster. As a general rule, if you buy a commercial system, you should not have to worry much about capacity.

A major cause of poor signal is building material. We strongly recommend a system design before making any major equipment purchases, as our expert team of designers are well-versed in signal loss from internal obstructions.

Are there any specific codes or requirements unique to my area?

Each Authority Having Jurisdiction (AHJ) has their own codes and requirements. Each city does have requirements for in-building emergency radio coverage. In fact, most cities and counties have codes regarding expected coverage indoors for first responder two-way radios.

Can I buy the necessary equipment to install a system in my building myself?

No. There are strict requirements for the training and expertise necessary to correctly install ERRC (Emergency Responder Radio Coverage) systems. This project is best left to the experts.

My building is X amount of stories, but less than 50,000 sq ft. I read that only buildings larger than 50,000 sqft need to be tested.

That is not entirely correct, there are exceptions. Most codes require testing and coverage if your building has one (or more) of these three characteristics:

Is more than 3 stories
Has any subterranean space
Has an aggregate of 50,000 sqft or more

What sorts of warranties or guarantees do you offer?

We offer 2-3 year warranties on all our systems, a year on all labor, and lifetime technical support. Should your system require maintenance, we also are able to come back to your site and make any necessary adjustments or changes to make sure it’s working as optimally as possible.

We also guarantee the professionalism of our employees, and will schedule their visit based on what works for you. The installation itself will be conducted in such a manner as to not inconvenience your normal operation.