Healthcare

Kaiser Permanente:
San Jose, CA

Customer:

The Kaiser Permanente San Jose Medical Center is full-service hospital is operated by 400 physicians and nearly 3,200 nurses who are responsible for the building’s 242 beds.

Industry:

Healthcare

Installation Type:

In-Building Cellular Solution

Building Size:

300,000 sq. ft.

Product:

SureCall Force5

Improving cellular signal for Kaiser Permanente’s 300,000 sq. ft. San Jose Medical Center.

Modern hospitals, like the Kaiser Permanente San Jose Medical Center, rely on cell phones to communicate with one another. In an environment where lives are on the line, dropped calls and slow data speeds are simply not an option.

This full-service hospital is operated by 400 physicians and nearly 3,200 nurses who are responsible for the building’s 242 beds. This massive facility serves California’s Silicon Valley and the surrounding areas.

THE PROBLEM

This was a very large and strongly-constructed hospital building and that made it difficult for cell signals to penetrate through to the lower floors.

The large machinery, sturdy walls and floors, number of users, and overall square footage of the hospital made for a challenging install that required seasoned installer and a powerful signal booster.

Readings on the first and second floors fluctuated between one and two bars and, according to hospital staff, dropped calls were a frequent frustration. The weak cellular signal just wasn’t cutting it – when teams needed to call a surgeon or doctor, send x-rays via mobile device, or receive advanced notice of an incident that would require additional staff, they needed total confidence in their cellular signal.

THE SOLUTION

After a thorough site survey, the installation team designed a passive Distributed Antenna System (DAS) to bring signal to a coverage area of 300,000 sq. ft., which spanned the entirety of the first and second floors.

Eight SureCall Force5 signal booster units were installed along with 32 SureCall Dome Antennas and plenum-rated cable.

  • Cost Effective - Cost 75% Less than DAS.
  • Reliable Coverage – Highest Downlink Power.
  • Up to 32x Stronger Signal.
  • Scalable Custom Design.
  • Plug-&-Play - No Maintenance Required.

THE RESULT

Kaiser Permanete of San Jose was so pleased with the results that they expanded installation to an additional wing in the basement.

The hospital now has great signal on every floor, keeping their teams connected and, in turn, their patients safe, assured, and connected with the ability to act or call at a moment’s notice.

Originally published on SureCall.com

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